Question: do you have the
Task templates are documented in the reference guide. The basic idea is to automate the creation of standardized sets of tasks. The documentation shows how to apply task templates to project types. I don't recall where else they're used right now.
As a practical example consider using incidents to track software feature requests!-) You might want to automatically create tasks to confirm that the feature is generally useful, design the details, write the code, review the code, test the feature, and document its details. Thus it would be nice to automatically create 6 tasks every time a
Feature incident is created. Task templates form the basis for such behavior by letting you list those 6 tasks once and create them automatically when appropriate.