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Odd User SO Line item Cost problem, troubleshooting suggestions

Ran across an interesting issue: when a newly created users opens a line item on a quote, goes to details tab for costing, the cost field is blank. when that user closes the item and quote window, (with or without saving) the line item cost is set to 0.0000.

The only thing I can find that may give some insight is the only users that this doesn’t happen with are those that were created prior to my upgrade to 4.11.2.

This also doesn’t seem to be a basic permissions issue, as I can set the same roles to both types of users and it doesn’t affect the outcome. I have also granted all possible permissions and still the same, along with running the Access Control utility.

Anyone have any thoughts or have seen similar problems?